Under the Americans with Disabilities Act (ADA), there are now many new opportunities for those with a disability to visit hotels and motels that were once inaccessible.

This is no longer the case with establishments making sure that their existing facilities have accessible guest rooms and parking spaces.

Hotel building owners also make sure these accessible rooms are alongside hotel pools and spas within their existing facilities.

The Justice Department has regulations published under the 2010 Standards for Accessible Design (2010 Standards), which ensure that hotels and motels provide accessible parking and access to wheelchair users so that the handicapped can enjoy public accommodation including lodging facilities at a hotel equally.

In San Diego and other places in California, this means that hotels and motels have to have accessible features in their hotel guest rooms that meet ADA compliance norms in the State of California.

AVOID A $75,000.00 FINE

Federal law allows for fines of up to $75,000 for the first ADA violation and $150,000 for any additional ADA violations

Our Licensed CASp ADA consultants specialize in Hotel, Motel, and Short Term Rental Facility ADA Compliance Requirements per California Guidelines, and are always incorporating new techniques that ensure our hotel clientele meet the most up to date American with Disability Act Requirements.

  • Design & work with your hotel architects to comply with hotel ADA accessibility norms

  • Structure ADA guidelines for public accommodation to assist policy-making for your hotel in connection with issues related to the disabled

  • Do hotel accessibility audits of already constructed guest rooms and parking spaces and also ongoing audits of new hotel construction projects to create accessible guest room and accessible parking facilities

  • Offer public accommodation consultation to arrive at optimum methods that comply with ADA management

  • Offer assistance to resolve issues with hotel accessibility standards in existing facilities

  • Arrange training sessions on ADA standards for both clients and employees at your hotel

  • Teach hotel employees the importance of the Americans With Disabilities Act and how to comply with it




(818) 805-1915

Please fill out the form and a Qualified ADA representative will reach out shortly


hotel ada consulting services california


The 2010 Standards require newly constructed or altered hotels and motels to provide equal access to people with disabilities to enter their ADA double guest room with two beds. The disability accessibility standards also provide detailed architectural requirements called accessible design and technical specifications for an accessible entrance, accessible rooms, and accessible parking connected to accessible routes. The entrance must be permanent and must be able to accommodate a person with disabilities like low vision beyond either visitors or building occupants in a way that it can continue being used when these persons with disabilities visit other facilities or when an automatic door opener stops working due to weather conditions or temperature fluctuations that hamper manual operation.

hotel restaurant ada inspection services


In California, there are numerous federal regulations in place when it comes to creating restaurants that meet accessibility requirements. One of the most important accessibility requirements is that restaurants should be accessible to wheelchair users. In order to accommodate those with physical disabilities like low vision, restaurants must take extra steps to ensure that the establishment is welcoming and ready for them upon arrival. If a restaurant has dining areas, it must have at least one wheelchair-friendly table for every 20 seats (with 34" or lower tables and legs placed at all four corners) as well as wider aisles in the dining area that measures no less than 36 but ideally 42 inches for walkers and those on wheelchairs.

hotel bathroom ada inspection services 1


Public restrooms are a necessity, but this basic accessibility necessity has unfortunately been invisible to many in the disabled community. The 2011 ADA Standards for Accessible Design require newly built or remodeled buildings to provide accessibility to individuals with disabilities like low vision and older buildings must be brought up to code if they have not yet met these ADA standards. Public buildings have taken action, making public restrooms more accommodating by widening doorways, providing signalers for door knocks, providing an accessible route, and constructing stalls that are big enough for wheelchair users to park.

bathroom wheelchair accessibility california 1


An ADA-compliant toilet should be at least 60 inches wide and have a seat between 17 and 19 inches from the base of the unit to the seat top. You'll also want to be sure that it is placed at least 16 to 18 inches away from surrounding walls or other fixtures, as required by California building codes. It's best to mount grab bars beside and behind accessible toilet areas so that there is 33 inches of room from the floor. These are just some basic recommendations for what you need when building an ADA-compliant bathroom with grab bars, roll-in showers, and other accessories, which is why we always recommend calling on the accessibility specialists.

hotel ada requirement consultations 1


Hotels, motels, dormitories, inns, resorts, and other places that offer transient lodging in their existing facilities must provide disabled guests the same access as other guests.

You are required to have at least one accessible room for every kind of room you have available.


Property owners must consider the following features to determine the accessibility compliance requirements for their hotels and motels:

  • At least one wheelchair-friendly table with clear floor space must be allocated for every 20 guests.
  • The accessible table should not be more than 34 inches in height with an open area below to accommodate persons with disabilities in their wheelchairs
  • The aisles leading to the dining area should be a minimum of 36 inches wide, (at least 42 inches is recommended)
  • If service trolleys are used, they are not more than 34 inches in height when the trays are extended
  • Persons with disabilities must be allowed with a trained and controllable service animal under restraint.
  • Provide guests with hearing disabilities enriched dining experiences with writing aids, personalized treatment, and assistance in reaching dining positions and access to ADA toilet seat arrangements.
  • Organize comprehensive ADA training for your employees

The Department of Justice published a new rule in 2012 that changed the hotel and motel requirements under Title III of the ADA.

Now, hotels and motels must be entirely accessible to disabled people, including those with wheelchairs.

Additionally, hotels with restaurants, restrooms, and swimming pools within their complex will need to update them so that people who may require wheelchairs can gain access to them along with their families – for example, the handicapped who are only ambulatory when using their wheelchairs because they cannot walk without the assistance of an aid or adult caretaker.

Call our expert Certified Access Specialist (CASp) for your hotel ADA Compliance review.


Chairs, beds, and sofas in an access-compliant hotel or motel must be on wheels or have tilting legs in order to allow for at least 36” of clear passageway for mobility.

A guest who is using a wheelchair must be able to reach electrical outlets without needing to get out of her/his wheelchair with no substantial difficulty - kneeling, reaching, stooping, or bending should not be necessary while they are on the go!

For a hotel with 500 to 1000 guest rooms, 2% of the rooms should have ADA tubs, and 5% should have communication features.

For a hotel with 1001 or more guest rooms, 20 rooms must have ADA tubs plus an additional one for every 100 or fraction thereof for rooms more than 1000.

There should also be 50 rooms with communication features, plus 3 additional for each 100 more than 1000 guest rooms.

At least one elevator for every 75 guests is mandatory, although it calls for at least two elevators if the hotel has more than four floors.

One dedicated service elevator is needed for every two guest elevators. Also, elevator service is needed when the hotel has a meeting room or ballroom on a specific floor.

The raised characters must be Braille enabled and in contrasting colors to the background.

The letters must be in non-glare finish. Some hotels and motels also choose to have pictograms like "No Smoking" graphics on specific room number signs.

Make sure the room booking service is user-friendly using ADA-compliant websites.

People with disabilities like low vision must gain access to the room-booking system and receive incoming telephone calls with visible notification devices and volume controls during the same booking hours that other people choose to make reservations.

Equal access must be provided to make bookings via websites, in person, telephone, email, or through other online reservation services.

The roll-in shower has a handheld showerhead and a built-in bench for people with disabilities like low vision to access to shower controls without getting out of their wheelchairs.

This roll-in shower must be easy to handle by a handicapped person with wrist problems.

A recent survey describes how building officials in San Diego, California, and other places along the Pacific Ocean are using the state codes to provide persons accessibility to shower controls with vertical clearance.

While the California Building Code requires a standard door to be at least 36 inches X 36 inches, the average showerless door is usually larger than 7 feet X 4 feet.

This roll-in shower must be easy to handle by a handicapped person with wrist problems.

A recent survey describes how building officials in San Diego, California, and other places along the Pacific Ocean are using the state codes to provide persons accessibility to shower controls with vertical clearance.

As a building owner or property developer with hotel rooms, you must provide access to your aquatic facilities.

The reason for this is that customers, particularly those with disabilities, may request to have services provided at your premises, and it would be against the law for you to deny them service.

So, for example, if you had a lap pool, you would need to ensure that all laws are met as per ADA norms by providing appropriate features such as ramps as well as ensuring that access has been planned so as not to separate people into couples or groups based on their abilities.

But if the facility provides instructional swimming lessons to students on a regular school day with 15 or more participants taught by a certified instructor, and the pool has less than 300 linear feet of swimming pool walls, then the requirements would be more relaxed.

It is mandatory to have warning signs that contain letters that are at least 4 inches in a way that it can be clearly seen from a distance.

Pool owners in San Diego and other places in California can use poles, gates, pool walls, or any other structure that will offer a clear view to all even when the sun is not up.

Precaution signs at their spa must indicate the following:

  • Individuals cannot use spa facilities on their own

  • Those who suffer from medical conditions, infants, pregnant women, and senior citizens must consult a doctor before they enter the spa

  • If someone is on to narcotics/drugs or has consumed alcohol, then hot water immersion must be avoided to prevent dangerous situations

  • Extended spells at the spa can cause fainting, nausea, and dizziness

  • Children cannot enter the spa without an accompanying adult

ADA regulations require that the height of the poolside lift chair should rise at least 16 inches and up to a maximum of 19 inches above the deck.

The chair must be constrained in a way that it does not impede access to someone trying to get into it.

Title III of the Americans with Disabilities Act (ADA) requires covered entities like swimming clubs, hotels, and resorts to remove physical barriers that make it easily achievable for a handicapped person (for example wheelchair users with a certain type of disability) to gain access to the pool.

As far as visitors or guests who are part of their swimming club are concerned, such individuals can be discriminated against when it comes to resort facilities and services.

Factors like the time in hours needed to accomplish this task and the overall economic conditions in California are to be considered.

Sloped entries at pools located in California are required to meet standards adopted for zero-grade beach access or access ramps. This requirement allows a maximum slope of 1:12.

In practice, however, wheelchairs and other mobility aids are not submerged in water and do not move on the sand to prevent unwanted damage to their electrical components & systems, batteries, motors, and batteries.

There is also the chance that these devices can contaminate the pool.

As far as visitors or guests who are part of their swimming club are concerned, such individuals can be discriminated against when it comes to resort facilities and services.

Factors like the time in hours needed to accomplish this task and the overall economic conditions in California are to be considered.

Other ADA Consultation Services

Our consultants are specialists in the area of ADA compliance. If you’re designing a new restaurant or need to make modifications to lodging designed earlier, give us a call.

We can help you with universal design plans for new construction that meet certain regulations that will help you gain ADA approval on construction projects and have your business in full compliance with all state requirements before it’s too late for alterations.

We offer expert advice and planning so that your property will not only meet current ADA laws for accessibility but also help protect you against any future compliance risk.

Do you need a clear passage to various classes? We’ll cooperate with you every step of the way so that your private school fulfills every accessibility requirement contained in the ADA, no matter what your budget is.

ADA is an accessibility law that guarantees both disabled and non-disabled citizens are allowed to enjoy the same privileges when it comes down to activities such as going out to dinner.

If you’re running a dental practice, doctor’s office, or similar service, then it’s vital that your facilities accommodate those who have physical or mental disabilities.

Our CASp inspectors will ensure accessibility requirements are met in shops within malls and will join architects and interior designers in creating ADA-compliant building designs for shopping centers.

Wheelchair users rely on van-accessible gas stations to provide that much-needed restroom break. We’ll ensure that public areas like parking lots have an electrical outlet and are wheelchair accessible via accessible routes with public telephones and drinking fountains along the way.

personal injury template reviewer avatar 1

Lisa's Story

“Vel, euismod pellentesque quis aliquet viverra tempor augue tristique imperdiet scelerisque vulputate cursus aenean ac gravida fusce enim urna ultrices dictum volutpat amet.”